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Prorated Water Bill Settlement System

What is the Prorated Settlement System?

  • Implemented on July 11, 2008, this system calculates and settles the water bill for the period and amount used from the last meter reading prior to a specific date (such as moving date), which is necessary when you move or sell a property.

Eligibility

  • When all users associated with the water service change due to moving, etc.

※ Excludes cases where some persons associated with the water service remain the same.

How to Apply

  • Apply at the local water service office by phone, in-person, or online (must be done no fewer than three days prior to moving).
  • Upon applying for prorated settlement at the local water service office, payment instructions will be provided after the final charge is calculated from the meter reading.

Application Procedure

  • step1 Meter Reading
  • step2 Request for Prorated Bill Settlement
  • step3 Verification and Calculation for Water Charge
  • step4 Billing

Important Notice

  • Please be sure to cancel automatic transfers and/or electronic billing (email, or KakaoTalk notifications) when moving.
  • When applying for prorated settlements consecutively within the same billing period, your bill may not be correctly calculated.
  • Prorated settlement charges are not automatically transferred. Please pay via virtual account transfer, in-person or at CD-ATM with billing statement, or online.

Business Office Phone Numbers

Business Office Phone Numbers
Business Office(Area) Civil ServiceOffice hours (09:00 ~ 18:00)
Phone No. FAX
Jungnambu Office
(Jung-gu and Nam-gu)
670-3060 670-3922
Dongbu Office
(Dong-gu)
670-3160 670-3932
Seobu Office
(Seo-gu)
670-3260 670-3941
Bukbu Office
(Buk-gu)
670-3360 670-3951
Suseong Office
(Suseong-gu and Gachang-myeon)
670-3460 670-3961
Dalseo Office
(Dalseo-gu, Dasa-eup, and Habin-myeon)
670-3560 670-3971
Dalseong Office
(Dalseong-gun)
670-3660 670-3981
Gunwi Office
(Gunwi-gun)
670-3850 670-3889